Filter by Branch Exchange International Travel

Open Positions

• Coordinator, Enrollment

  Exchange Remote, Full Time

  Coordinator, Enrollment

  • Type of Position: Full Time
  • Start Date: 2024-10-14
  • Hours: 8:00 a.m. to 4:30 p.m. CT US
  • Location: Remote.  HQ: 742 N. LaSalle Dr. Ste 300, Chicago, IL 60654. 

  About Greenheart:

  Greenheart International is a 501(c)(3) nonprofit committed to connecting people and planet to create a more peaceful and sustainable global community. We achieve our goals through a unique set of programs and initiatives fostering cultural exchange, eco-fair trade, volunteerism, personal development, and environmentalism. Greenheart encompasses three main branches: Greenheart Exchange, Greenheart Travel, and Greenheart Shop.

  Summary:

  The Enrollment Department is responsible for approving and enrolling Greenheart Exchange U.S.-bound cultural exchange visitors on the J-1 Secondary School, Summer Work Travel, Teacher, Intern and Trainee programs.

  What we’re looking for:

  The ideal candidate is enthusiastic about cultural exchange, has great attention to detail but also sees the bigger picture, and wants to work with a committed but fun-loving team that drives for results.

  Some things you might do as Coordinator, Enrollment.

  • Process participant applications, ensure that all information is complete and correct, and review documents submitted to Greenheart.
  • Follow up on applications as needed and resolve stakeholder concerns in a timely and professional manner.
  • Conduct change queue review and process changes to existing applications.
  • Serve as an Alternate Responsible Officer (ARO) and a signatory on T/IPPs, DS-2019 forms, and other official documents.
  • Manage SEVIS batching and manual processing in SEVIS (Student & Exchange Visitor Information System).
  • Conduct program or partner stakeholder trainings, including trainings on the online application system and resources.
  • Apply application and program fees during the application review.
  • Communicate with stakeholders and respond to stakeholder communications.
  • Conduct candidate interviews to determine English speaking and comprehension skills, and to answer participant questions.
  • Participate in collaborative/team projects to improve processes, build relationships, and ensure good communication.
  • Assist with Compliance- and Operations-related responsibilities.
  • Assist in the development and revision of Greenheart procedures, policies, and program materials.
  • Be ‘on-call’ approximately once every six weeks to carry the emergency cell phone and to answer calls routed through the phone service.
  • Participate in Greenheart meetings and conferences.

  Some qualifications you should have:

  • Bachelor’s degree or equivalent preferred but not required
  • Ability to work independently and as part of a team
  • Exceptional English verbal and written communication skills
  • Skill in communicating across cultural and linguistic differences
  • Demonstrated success working in a fast-paced office environment
  • Excellent organizational skills and ability to manage multiple concurrent tasks
  • Experience with cultural exchange, especially J-1 visa programs, a big plus
  • Experience working in cultural exchange, especially J-1 visa programs, a big plus

  Compensation: Commensurate with experience.

  To Apply:

  Does it sound like the perfect fit? Tell us WHY by clicking “Apply Now.” A cover letter is required for your application to be considered.

  Due to the number of applications processed, we ask that you do not call Greenheart International regarding this position. All qualified applicants will be contacted.

  Greenheart International is an Equal Opportunity Employer that does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, gender identity, genetic information, sex, marital status, disability, or status as a U.S. veteran.

  Apply Now

• Regional Director

  Exchange Remote, Full Time

  Regional Director

  • Type of Position: Full Time
  • Start Date: ASAP
  • Hours: Full time 40+ hours/week
  • Location: Remote.  HQ: 742 N. LaSalle Dr. Ste 300, Chicago, IL 60654. 

  SUMMARY:

  Greenheart Exchange is seeking individuals with previous work experience as a Regional Director.

  The Regional Director position is a crucial leadership position within the High School Programs department by supervising a team of 20-50 Local Coordinators and working with them to place a minimum of 100 exchange students every year.

  Greenheart is offering a competitive payment structure to our Local Coordinators with generous incentives for early placements, which helps with team building and retention.

  About Greenheart:

  Greenheart Exchange is designated by the U.S. Department of State to facilitate the BridgeUSA Exchange Visitor program, using the J-1 non-immigrant visa, and bring international high school students to the United States to study in the U.S. and live with U.S. host families.

  Requirements, qualifications and skills:

  • Minimum of 3 years of experience as a Regional Manager or Director in the BridgeUSA Exchange Visitor program. Applicants without prior experience in the industry will not be considered.
  • Leadership skills and attitude – being able to organize, motivate and continue to serve their team while promoting the team spirit and connection with the organization’s mission and the program.
  • Prior management experience – Proven record of building and maintaining a team of local representatives and ability to lead teams through recruiting volunteer host families, finding school placements, and placing high numbers of exchange students in the United States.
  • Impeccable customer service and networking skills, being community oriented and well connected locally. 
  • Professionalism – approaching others with consideration, tact, compassion and willingness to listen and understand. 
  • Understanding of social media and marketing techniques.

  • Adaptability – being flexible and able to adjust to changes in the work environment, processes and approach.
  • Computer Skills: Microsoft Suites (Word, Outlook, Excel, SharePoint, Teams).
  • Internet access.

  Responsibilities:

  • Build and supervise a team of Local Coordinators (independent contractors) to facilitate the timely placement of J-1 exchange students with host families, who will attend high school for a semester or full academic year.
  • Work with Local Coordinators and Short-Term Programs (non-BridgeUSA) to ensure placement of all Group participants
  • Review and pre-approve all student placements submitted by the team
  • Work with the Program Support Team on escalated program student support issues
  • Create a development plan for the region, which includes recruitment and regional training meetings for LCs. Help ensure that the Local Coordinators understand the Greenheart policies and procedures and can professionally represent the organization. 
  • Maintain compliance with Department of State regulations by ensuring Local Coordinators provide the necessary documentation via the database for all students placed in the region
  • Work closely with the staff in the Chicago office through regular email, phone, and Microsoft Teams communication. Provide feedback on policies, processes and help create solutions for any challenges the program faces. 
  • Other duties as assigned

  Benefits:

  • Full-Time position with benefits
  • Working remotely 
  • Travel incentives 
  • Work with a purpose and impact 

  Compensation:

  • Base salary commensurate with experience
  • Additional commissions and bonuses based on the placement goals of 100+ students 

  To Apply:

  Does it sound like the perfect fit? Tell us WHY by clicking “Apply Now.” A cover letter is required for your application to be considered.

  Due to the number of applications processed, we ask that you do not call Greenheart International regarding this position. All qualified applicants will be contacted. Thank you!

  Greenheart International is an Equal Opportunity Employer that does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, gender identity, genetic information, sex, marital status, disability, or status as a U.S. veteran.

  Apply Now

• Manager, Employer Relations

  Exchange Remote, Full Time

  Manager, Employer Relations

  • Type of Position: Full Time
  • Start Date: ASAP
  • Hours: 40
  • Location: Remote.  HQ: 742 N. LaSalle Dr. Ste 300, Chicago, IL 60654. 

  SUMMARY:

  The Employer Relations Manager supports the mission of Greenheart International by recruiting host organizations (U.S. seasonal businesses) for the Summer Work Travel Program, a BridgeUSA program overseen by the U.S. Department of State. This includes identifying and onboarding hosts, educating them about Greenheart’s placement services, and process, and supporting program participants. This position collaborates with others within the Work and Travel Department and with other departments to achieve enrollment goals and to provide quality experiences for program participants and U.S. hosts.

  About Greenheart:

  Greenheart International is a 501(c)(3) nonprofit committed to connecting people and planet to create a more peaceful and sustainable global community. We achieve our goals through a unique set of programs and initiatives fostering cultural exchange, volunteerism, personal development and environmentalism. Greenheart encompasses two main branches: Greenheart Exchange and Greenheart Travel.

  What we’re looking for:

  The ideal candidate should have prior sales experience with a proven track record of meeting sales goals. They should be motivated by sales goals, while staying within compliance perimeters and regulatory standards. They should be able to research various stakeholders and industries that participate in the Summer Work Travel program. In a fast-paced working environment, the ability to oversee multiple projects and deadlines is essential in this role. They should be outgoing, organized, and flexible with changing priorities. Successful candidates will have excellent customer service skills and be able to relate to people of all backgrounds and beliefs.

  Some things you will do as an Employer Relations Manager:

  • • Create and execute sales strategies to recruit Summer Work Travel host organizations.
    • Develop partnerships with new host organizations in preferred seasonal industries.
    • Conduct industry research and oversee lead generating activities, including trade show participation, online inquiry tracking, and strategic marketing.
    • Coordinate continued customer service and program education efforts over the life of all accounts and provide support to host organization contacts, as needed.
    • Collaborate the seamless transition of accounts to the Account Management team, including being responsible for employer files in proprietary database from initial to this pass-off stage.
    • Promote Greenheart at regional and national trade shows as needed.
    • Work with other teams within Greenheart Exchange to ensure a successful program experience for BridgeUSA participants, from application to program completion.
    • Maintain an accurate and complete sales database.
    • Possible Account Management of selective placements.
    • Meet all individual and shared departmental goals.
    • Carry the emergency phone during designated rotations and follow all Greenheart emergency phone procedures as assigned.

  Qualifications the ideal candidate has:

  • Minimum of bachelor’s degree highly preferred.
  • At least two years of sales experience required, preferably B2B and/or in a non-profit setting.
  • Experience in international exchange programs preferred.
  • Customer service experience is a must, including proven experience in resolving conflicts and managing sensitive situations.
  • Experience managing a high volume of emails and telephone calls.
  • Exceptional time management and organization skills.
  • Ability to multi-task and work in a dynamic environment with tight deadlines.
  • Excellent verbal and written communication skills.
  • Ability to take initiative and be flexible.
    • This role will involve some domestic travel and may involve international travel.
  • Computer skills including Microsoft Office Suite; database experience is a plus.
  • Experience studying, volunteering, or working outside the U.S., and/or experience working in a multicultural and/or multilingual environment preferred.

  Compensation: Commensurate with experience

  To Apply:

  Does it sound like the perfect fit? Tell us WHY by clicking “Apply Now.” A cover letter is required for your application to be considered.

  Due to the number of applications processed, we ask that you do not call Greenheart International regarding this position. All qualified applicants will be contacted. Thank you!

  Greenheart International is an Equal Opportunity Employer that does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, gender identity, genetic information, sex, marital status, disability, or status as a U.S. veteran.

   

  Apply Now

• Local Coordinator/Independent Contractor

  Exchange Remote, Temporary

  Local Coordinator/Independent Contractor

  • Type of Position: Temporary
  • Start Date: ASAP
  • Hours: Flexible.
  • Location: Remote.  HQ: 742 N. LaSalle Dr. Ste 300, Chicago, IL 60654. 

  Overview

  Are you extroverted? Passionate? A self-starter? These are just some of the qualities that Greenheart’s best Local Coordinators possess. These curious and motivated individuals have the rewarding job of finding families in their community who are interested in hosting a foreign exchange student. Local Coordinators also provide support and guidance to host families and exchange students, and help these young people from all over the world adjust to their new life in America.

  Local Coordinators:

  • Network in their communities to find host families
  • Play matchmaker…putting exchange students into host homes where there are shared interests
  • Help hosts share American traditions and perspectives
  • Serve as mentor, problem-solver, and friend
  • Work with local high schools in support of cultural exchange

  Local Coordinator Basics:

  • This is an independent contractor role (eligible to earn a payment)
  • Part-time, work from home
  • Must be at least 26 years old
  • Must maintain regular contact with exchange students during their stay
  • Must have the ability to attend professional development and training workshops
  • LCs have the opportunity for domestic and international travel to annual conferences

  All applicants must live and be authorized to work in the United States and:

  • Have a valid U.S. driver’s license
  • Have an internet connection
  • Pass a Criminal Background Check
  • Become Department of State Certified
  • Have reliable transportation

  Greenheart hires year-round!  Apply Today!

  Apply Now
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Internships

• No open opportunities at this time.

  General Members Remote, Temporary

  No open opportunities at this time.

  • Type of Position: Temporary
  • Start Date: 1970-01-01
  • Hours: n/a
  • Location: Remote

  No open opportunities at this time.

  Apply Now
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